Last monday, I had to accompany my sister, the youngest in the family, to the hospital. It's the General Hospital in JB. She had to have something done to her jaw, blah, blah, blah. Her story will be on another note.
The waiting area was a large floor area but divided into 3 sections: Psychiatry, Ear,Nose& Throat (ENT) and my sis's area the dentistry. Each had different ways of announcing the next patients. The dentistry would just holler out loud the next patient's name. The ENT would pre announce with a bell thingy, like on hotel's reception counter, the one you just tap to get that friendly ting-a-ling bell ring. And at the psychiatry counter, get this...they used a mic with 2 big loudspeakers, 2 feet tall each!
Wouldn't it be better to use that soothing ting-a-ling bell thingy on those people in the psychiatry department? I mean, after all, those people are "affected" in the minds...wouldn't it be like "provoking" their minds even further by using those big loudspeakers. Yeah, like you have a big headache and somebody just turned the music up! You would be pissed...I know I would!
The big loudspeakers should have been used by the ENT counter! That is where you really need it guys! Hard of hearing patients.., cannot hear at all patients..
Don't they ever learn?
Thursday, February 21, 2008
Waiting Area
Posted by Noorsham at 2:44 AM
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